• About Film Scanning at Richard Photo Lab
• Can I drop off my film in person instead of mailing it to the lab?
• Can I get my film scans in TIFF format?
• Can I get my slides mounted?
• Can I push or pull my film in development?
• Can I ship my film to Richard from overseas?
• Can you rush my film order?

See all articles in Film →

• Can I modify/cancel a ROES Print order?
• Can I see samples of your papers?
• Do I have to get proof prints with my film order?
• Do you print directly from film negatives?
• How do I order prints?
• How much do print products cost?
• What is the difference between photographic prints and proof prints?

See all articles in Printing →

• About the Richard Photo Lab + Instaproofs Partnership
• About the Richard Photo Lab + Pic-Time Partnership
• About the Richard Photo Lab + ShootProof Partnership
• How do I select Richard as my Fulfillment Lab with Instaproofs?
• How do I select Richard as my Fulfillment Lab with Pic-Time?
• How do I select Richard as my Fulfillment Lab with ShootProof?

• Did you receive my ROES Print order?
• Help! ROES is not loading!
• How can I "rush" my ROES order?
• How do I download the ROES application?
• How do I order multiple images of the same size & paper type at once?
• How do I prepare my images to print?
• How do I use ROES?

See all articles in ROES Software →

• 2024 Peak Season Shipping Surcharges
• Can I send my print orders directly to my client?
• Can my film get x-ray damage?
• Can you hold my film negatives and ship them to me later?
• Have you received my film yet?
• How do I get my film negatives back?
• How do I package/ship my film?

See all articles in Shipping →

• Am I ready for my own Color PAC?
• Can I get my film scanned to look like another photographer's images?
• Can I try out multiple Color Profiles on my film order?
• Do I have to pay to use someone else’s color profile?
• What Color Profile should I select?
• What is the Color PAC process?
• What is the Richard Color PAC?

• Does Richard offer an affiliate program?
• Does Richard sell gift cards?
• Do you have any current discounts or sales?
• Do you work with non-professional photographers?
• How do I create an account with Richard?
• How do I update my account information?
• Navigating Sales Tax: A Guide to Resale Permits and Tax Exemption

See all articles in General Information →